What is the role of a public adjuster?

A public adjuster plays a crucial role in assisting policyholders during the claims process with their insurance companies. Their primary responsibility is to advocate for the interests of the policyholder by negotiating claims and ensuring that the policyholder receives a fair settlement based on the terms of their insurance policy.

Public adjusters are licensed professionals who bring expertise in assessing damages and understanding the complexities of insurance policies. They work directly with the policyholder to document losses, evaluate the extent of the damage, and prepare necessary documentation to support the claim. This advocacy is essential because insurers may have their own adjusters who aim to minimize payouts. By having a public adjuster, policyholders level the playing field, ensuring that their rights and entitlements are adequately represented during negotiations.

This role is distinctly separate from that of an insurance company adjuster, who represents the insurer’s interests. Public adjusters are solely focused on assisting the policyholder, which reinforces their essential function in the claims process.