What should policyholders do if they are unhappy with a claim's settlement?

When policyholders are unhappy with a claim's settlement, the most prudent step is to contact their insurance agent to discuss their concerns. This approach allows for an open dialogue where they can express their dissatisfaction and seek clarification on the settlement amount or the decision that was made. The agent can assist in reviewing the claim, providing additional information, or possibly negotiating a better settlement on the policyholder's behalf.

This method fosters communication and may lead to a resolution without resorting to more drastic measures, such as litigation, which can be costly and time-consuming. Engaging with the insurance company through the agent can often lead to a clearer understanding of policy coverage and adjustments that may be possible.